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The Intense of Human Resource Management, Human Resource Planning, Lecture notes of Human Resource Management

Human Resource Management (HRM) is a strategic and comprehensive approach to managing people within an organisation. It involves recruiting, hiring, training, evaluating, and rewarding employees to maximise their performance and align with the organisation’s goals. HRM also ensures compliance with labour laws, fosters a positive workplace culture, and supports employee development and well-being. By managing workforce planning, performance, compensation, and employee relations, HRM plays a vital role in organisational success. In today’s dynamic business environment, HRM is increasingly data-driven and aligned with long-term strategic planning, making it an essential function in both large corporations and small enterprises.

Typology: Lecture notes

2023/2024

Available from 07/11/2025

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NOTES
Self-Instructional
Material 143
Employee Welfare,
Separation
2. From employer’s point of view:Employers provide amenities to discharge
their social responsibility, raise the employee’s morale, use the workforce
more effectively and reduce turnover and absenteeism. Welfare helps build
a positive image of the organization and makes it easier for them to attract
and hire competent personnel.
3. From union’s point of view:Trade unions role in labour welfare stems
from worker’s need for welfare services. Unions feel that welfare services
ought to be provided whether by the government or the employers. However,
much depends on the initiative of the unions, their bargaining strength and
the priority given by them to the rights of the workers.
Principles of labour welfare
The following principles should be borne in mind while setting up a labour welfare
service:
1. First determine the employeesreal needs. The welfare service should satisfy
the real needs of the workers.
2. Due to differences in sex, age, income levels of employees, a mix of benefits
is suggested so that the choice is left to each individual employee.
3. The cost of the service should be calculated and its financing established on
a sound basis.
Provisions of Factories Act regarding labour welfare
The Factories Act, 1948, under Sections 42 to 49, contains certain provision for
the welfare of the labour working in the factories. The following are some of the
provisions mentioned under this act:
1. Washing facility (Section 42): Every factory should provide adequate
facilities for washing. Separate and suitable facilities should be provided for
both male and female workers.
2. Storing and drying clothes (Section 43): The state government, with
respect to the factories has made rules to provide the facility to the workers
for keeping their clothes not worn during working hours. This section also
enables the factories to provide facility to the workers for drying wet clothes.
3. Sitting arrangement (Section 44): Every factory should have proper sitting
arrangements for the workers who have to work in the standing position.
4. First aid applications (Section 45): Every factory should maintain sufficient
first aid facility to the workers. The first aid boxes should be equipped with
prescribed contents, and there should be at least one box for every 150
workers. Every company having more than 500 workers must have an
ambulance room properly equipped with all the equipments and having
nursing staff as well.
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NOTES

Self-Instructional Material 143

Employee Welfare, Separation

2. From employer’s point of view: Employers provide amenities to discharge their social responsibility, raise the employee’s morale, use the workforce more effectively and reduce turnover and absenteeism. Welfare helps build a positive image of the organization and makes it easier for them to attract and hire competent personnel. 3. From union’s point of view: Trade unions role in labour welfare stems from worker’s need for welfare services. Unions feel that welfare services ought to be provided whether by the government or the employers. However, much depends on the initiative of the unions, their bargaining strength and the priority given by them to the rights of the workers.

Principles of labour welfare

The following principles should be borne in mind while setting up a labour welfare service:

  1. First determine the employees’ real needs. The welfare service should satisfy the real needs of the workers.
  2. Due to differences in sex, age, income levels of employees, a mix of benefits is suggested so that the choice is left to each individual employee.
  3. The cost of the service should be calculated and its financing established on a sound basis.

Provisions of Factories Act regarding labour welfare

The Factories Act, 1948, under Sections 42 to 49, contains certain provision for the welfare of the labour working in the factories. The following are some of the provisions mentioned under this act:

  1. Washing facility (Section 42): Every factory should provide adequate facilities for washing. Separate and suitable facilities should be provided for both male and female workers.
  2. Storing and drying clothes (Section 43): The state government, with respect to the factories has made rules to provide the facility to the workers for keeping their clothes not worn during working hours. This section also enables the factories to provide facility to the workers for drying wet clothes.
  3. Sitting arrangement (Section 44): Every factory should have proper sitting arrangements for the workers who have to work in the standing position.
  4. First aid applications (Section 45): Every factory should maintain sufficient first aid facility to the workers. The first aid boxes should be equipped with prescribed contents, and there should be at least one box for every 150 workers. Every company having more than 500 workers must have an ambulance room properly equipped with all the equipments and having nursing staff as well.

Employee Welfare, Separation

NOTES

Self-Instructional 144 Material

  1. Canteen (Section 46): Every factory having more than 250 workers must provide a canteen facility to their employees.
  2. Shelters, rest rooms and lunch rooms (Section 47): Every factory having more than 150 workers must contain suitable facilities for shelters, rest rooms and lunch rooms. The lunch rooms must contain proper arrangements for drinking water and sitting plan for workers.
  3. Creches (Section 48): Every factory employing more than 30 workers must contain rooms for the use of their children under the age of six years. Such rooms must be have proper lightening and ventilation facilities. The rooms must have trained women to take care of the children.
  4. Welfare officers (Section 49): Every factory employing more than 500 workers must have welfare officers. The state government decides the duties and qualification of these workers.

Check Your Progress

  1. When was the Employees’ State Insurance Act passed?
  2. What is the Workmen's Compensation Act, 1923?
  3. What is labour welfare?

12.3 EMPLOYEE GRIEVANCES AND THEIR

REDRESSAL

The concept of grievance has been defined in several ways by different scholars. According to Dale Bearch, ‘grievance is any dissatisfaction or feeling of injustice in connection with one’s employment situation that is brought to the attention of the management.’ Flippo defined it as ‘a type of discontent which must always be expressed. A grievance is usually more formal in character than a complaint. It can be valid or ridiculous, and must grow out of something connected with company operations or policy it must involve interpretation of application of the provisions of the labour contract.’ Grievances give rise to unhappiness, frustration, discontent, indifference to work and poor morale and ultimately lead to inefficiency and low productivity. An HR manager should therefore, see to it that grievances, are redressed at the earliest.

12.3.1 Features of Grievance

An analysis of the above-mentioned definitions reveals the following features:

  1. ‘Grievance’ is a term used to refer to any form of discontentment or dissatisfaction with regard to any aspect of the organization.