Study with the several resources on Docsity
Earn points by helping other students or get them with a premium plan
Prepare for your exams
Study with the several resources on Docsity
Earn points to download
Earn points by helping other students or get them with a premium plan
Community
Ask the community for help and clear up your study doubts
Discover the best universities in your country according to Docsity users
Free resources
Download our free guides on studying techniques, anxiety management strategies, and thesis advice from Docsity tutors
A comprehensive guide on the configuration and troubleshooting of shenzhen dinstar technologies co., ltd. Gateways. It covers a wide range of topics, including network settings, console access, system information, routing configuration, ip trunk configuration, and service parameter settings. The document also includes detailed explanations of various features and functionalities, as well as step-by-step instructions for common tasks. This guide would be particularly useful for network administrators, it professionals, and anyone responsible for the management and maintenance of shenzhen dinstar technologies co., ltd. Gateways.
Typology: Study notes
1 / 92
This page cannot be seen from the preview
Don't miss anything!
Shenzhen Dinstar Technologies Co., Ltd.
Document Version
Firmware Version Author Date Description
V1.0 02.22/23.08.01 Technical Support 2013-07 First release
Shenzhen Dinstar Technologies Co., Ltd.
Table 1-3-1 Description of Front view
On: Starting Off: Abnormal Blinking every 0.5s: Normal status
2 PWR On: Power on Off: Power off
3 Signal Signal strength indicators with green color
4 Channel Use/Unuse indicator with Red color, ON is used, Off is unused
5 SIM Slots (^) SIM card slot
Figure 1-3-2 Rear view of DWG2000E-8G/8C
Table 1-3-2 Description of Rear view
Shenzhen Dinstar Technologies Co., Ltd.
Reset button to restore default IP and password or restore factory setting. w Restore IP and Password: hold RST button 3~5 seconds, RUN LED being ON during this time w Restore factory setting : Hold RST button 7 seconds, RUN LED being blink
The appearance of DWG2000F
The appearance of DWG2000G
1.4 Functions and Features
1.4.1 Protocols
l Standard SIP; l Simple Traversal of UDP over NATs (STUN); l Point-to-point protocol over Ethernet (PPPoE); l Hypertext Transfer Protocol (HTTP); l Dynamic Host Configuration Protocol (DHCP); l Domain Name System (DNS); l ITU-T G.711α-Law/μ-Law、G.723.1、G.729AB; l PPTP available on DWG2000E
1.4.2 System Function
l PLC: Packet loss concealment
Shenzhen Dinstar Technologies Co., Ltd.
2. Installation Guide
This chapter mainly introduces DWG2000E hardware installation as example and connection
of device.
Tips：The installation steps are suitable for DWG2000F/G serials gateway also.
2.1 Installation Notice
DWG2000E-4/8 G/C adapts 12VDC. Power adapter, make sure AC power supply grounded
well to ensure the reliability and stability;
Notes: incorrect power connection may damage power adapter and device.
DWG2000E-4/8 G/C provides standard RJ45 with 10Mbps or 100Mbps interfaces.
For Wireless part, make sure antennas connecting well on device. Inserting SIM cards and
GSM channels should work properly.
2.2 Installation Procedure
2.2.1 Install SIM Card
Figure 2-2-1 SIM Card installation
2.2.2 Antenna Installation
Figure 2-2-4 Antenna Installation
Shenzhen Dinstar Technologies Co., Ltd.
2.2.3 Network Cable Connection of Equipment
Figure 2-2-5 DWG2000E network connection
Shenzhen Dinstar Technologies Co., Ltd.
3.2.5 Console port access The gateway provide Console port for maintenance purpose. It adopts RS232 standards with band rate 115200bps.
4. WEB Interface Configuration
DWG2000F/G serials gateway has the same web interface. This charpter describes web
configuration of DWG2000E. The DWG2000E contains an embedded web server to set
parameters by using the HTTP protocol. We are strongly recommend to access device with
Google Chrome or Firefox Browser.
The configuration introduction also suitable for following models:
DWG2000E-4G DWG2000E-8G DWG2000F-16G DWG2000F-8G DWG2000G-32G DWG2000E-8C (8 Channels CDMA Gateway) DWG2000E-4C (4 Channels CDMA Gateway) DWG2000F-16C (16 Channels CDMA Gateway) DWG2000G-32c (32 Channels CDMA Gateway)
4.1 Access DWG2000E unit
Enter IP address of DWG2000E in IE/Google Chrome. The default IP of LAN port is
192.168.11.1. and the GUI shows as below:
Figure 4-1-1 WEB log interface
Shenzhen Dinstar Technologies Co., Ltd.
Enter username and password and then click “OK” in configuration interface. The default
username and password are “admin/admin”. It is strongly recommended, change the default
password to a new password for system security.
4.2 Parameters Configuration
DWG2000E WEB configuration interface consists of the navigation tree and the detail
configuration interfaces.
Figure 4-2-1 WEB introduce
Go through navigation tree, user can check, view modify, and set the device configuration on
the right of configuration interface.
Shenzhen Dinstar Technologies Co., Ltd.
Traffic Statistics Calculates the net flow, including the total bytes of message received and sent.
Version info
shows the current firmware version l Device Model: Model name of the device l Package version: 02230804 2013-05-29 18:51:05 beta, 02230804 is the version number l Software version: 02230804 2013-05-29 18:50:18, 02230804 is the version number l Web version: the version number of web system. The web version must match with software l Userboard 0 Version: the firmware version of userboard slot 0 l Userboard License ID: Contact with support when it display as Invalid l Hardware version/DSP version/ SIMbox version
4.3.2 Mobile Information
Figure 4.3-2 Mobile Information
Table 4.3-2 Mobile Information Parameters Description
Port Number of GSM/CDMA ports.
Type Indicates the current type of network. Such as CDMA or GSM
IMSI International Mobile Subscriber Identity, it is the uniquely identifies of SIM card Status Indicates the connection status of current GSM / CDMA module Remaining Call Duration
It showing available total call minutes of SIM card while call limitation is enabled. Carrier Displays the network carrier of current SIM card. Signal Quality Displays the signal strength of in each channels of GSM / CDMA. BER Its indicate error rates between Module and Base station(BTS)
Shenzhen Dinstar Technologies Co., Ltd.
Answer Seizure Ratio is a measure of network quality. It’s calculated by taking the number of successfully answered calls and dividing by the total number of calls attempted. Since busy signals and other rejections by the called number count as call failures, the ASR value can vary depending on user behavior.
The Average Call Duration (ACD) is calculated by taking the sum of billable seconds (bill sec) of answered calls and dividing it by the number of these answered calls.
Post Dial Delay (PDD) is experienced by the originating customer as the time from the sending of the final dialed digit to the point at which they hear ring tone or other in-band information. Where the originating network is required to play an announcement before completing the call then this definition of PDD excludes the duration of such announcements.
Call Status
Show the Status of port, include idle, active, alert and processing l Idle means there is no call on this channel l Processing means call is connecting l Alerting means destination is ringing l Active means the call is connected l Ringing means the gateway is answering incoming call from mobile l Calling Waiting means the gateway is receiving another call during conversation and implement call waiting service l Call Hold means the call is hold by extension of IPPBX/SIP Server
4.3.3 SIP Information
Figure 4-3-3 SIP Information
Displays registration status information with Softswitch platform or SIP Server
Table 4-3-3 SIP information Parameters Description
Port The number of SIP channels, DWG2000E-8G/C has 8 SIP channels
Shenzhen Dinstar Technologies Co., Ltd.
Table 4-4-2 SIP Call History Parameters Description
Port The port of Call statistics Incoming Received The amount of received incoming calls which coming from IP side Incoming connected The amount of incoming calls which have connected Incoming Answered The amount of incoming calls which answered by GSM/CDMA module Incoming Failed The amount of incoming calls which failed Outgoing Attempted The amount of outgoing calls which attempted to IP side Outgoing Connected The amount of outgoing calls which have connected
Outgoing Answered The amount of outgoing calls which answered by IP side Outgoing Failed The amount of outgoing calls which failed
4.4.4 IP to GSM Call History
Figure 4-4-4 IP to GSM Call History
Table 4-4-4 IP to GSM Call History Parameters Description
Shenzhen Dinstar Technologies Co., Ltd.
Port Device GSM port Call Statistics the number of calls in this port Duration Statistics call total time Answered Statistics response times Call Failed Caused by SIP Statistics cause of call failure from SIP, include:canceled/ timeout/ not allowed/ Negotiation failed Call Failed Caused by GSM
Statistics cause of call failure from GSM, include: Busy/ no answer/ no dialtone/ no carrier
4.4.5 CDR Report
Figure 4-4-5 CDR Report
It is support 10000 CDRs on gateway. The CDRs will lost after reboot while save CDR set to No. To make the device works in good performance,we are strongly recomand to set ’ Save CDR ’ to No.
Parameters Description
Port GSM port number Start Date/Answer Date start and end time of calls Direction IP to GSM: outbound calls from softswitch/IPPBX to mobile network GSM to IP: incoming calls from mobile network to IPPBX/ Softswitch Source Calling number Destination Called number Stauts Answered: the call was established successful
