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Purposive Communication - Lecture Notes, Lecture notes of Communication

Reviewer about nature of language, types of communication and communication models.

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C O M M U N I C A T I O N
Generally defined as the exchange of thoughts,
ideas, concepts, and views between two or more
people, various contexts come into play
C O N T E X T
It is the circumstance or environment in which
communication takes place.
C O N T E X T
1. Physical or Actual Setting
2. Value positions of a speaker/listener
3. Relevance or appropriateness of message
conveyed
Communication may be classified according to
1. COMMUNICATION MODE
2. CONTEXT
3. PURPOSE & STYLE
Different contexts can impact one’s communication.
Each communication type is governed by a
particular circumstance. Thus, it is essential to pay
attention to the interplay of factors surrounding the
context of communication which may be physical,
cultural, social and psychological in nature.
Types of Communication according to MODE
1. Verbal Non-Verbal communication
2. Visual communication
A message may be conveyed with these types.
Though communication is often thought of as
verbal, the non-verbal mode is equally essential as it
enhances one’s message.
Verbal-Non-Verbal Communication
Effective communication calls for blending of
these two types.
Ex. Door-to-door salespersons who demonstrate
product knowledge can only be effective if they
know how to properly punctuate what they say with
proper gestures and facial expressions.
Visual Communication
Uses visuals to convey information and/or
messages
It can be achieved through digital mode or text.
It now occupies an important place in any work
environment.
How these symbols are interpreted is very
crucial in visual communication. There are some
instances when visual comm is classified under
non-verbal communication (persuasive
communication).
Ex. Signs, symbols, emojis, infographics, photos,
presentations, videos, etc.
Use Big Images To Show Your Ideas
Types of Communication according to CONTEXT
1. INTRAPERSONAL Communication
2. INTERPERSONAL Communication
3. EXTENDED Communication
4. ORGANIZATIONAL Communication
5. INTERCULTURAL Communication
1. INTRAPERSONAL COMMUNICATION
Latin; INTRA within or inside
Intrapersonal communication means talking
to oneself.
Other labels include: self or inner talk, inner
monologue, or inner dialogue, self-
verbalization or self-statement
Reasons for Intrapersonal Comm:
Boost confidence when nervous to speak in
front of an audience;
Apprise yourself that you performed
a good job; and
Console yourself that you did a task poorly.
Self-talk can be advantageous as it can enable you
to practice what you ought to say in times when you
lack the motivation and confidence to speak. As you
respond to life’s challenges, you may also find
yourself verbalizing your thoughts and feelings. It is
then important to introspect, you are able to
improve on your decisions in life and likewise
enhance your self-worth as a person.
You got this!
Do I really wanna do this?
Well done, YOU!
You’ve come a long way. Nice!
2. INTERPERSONAL COMMUNICATION
Latin; INTER between, among or together
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C O M M U N I C A T I O N

Generally defined as the exchange of thoughts, ideas, concepts, and views between two or more people, various contexts come into play

C O N T E X T It is the circumstance or environment in which communication takes place.

C O N T E X T

  1. Physical or Actual Setting
  2. Value positions of a speaker/listener
  3. Relevance or appropriateness of message conveyed

Communication may be classified according to

  1. COMMUNICATION MODE
  2. CONTEXT
  3. PURPOSE & STYLE

Different contexts can impact one’s communication. Each communication type is governed by a particular circumstance. Thus, it is essential to pay attention to the interplay of factors surrounding the context of communication which may be physical, cultural, social and psychological in nature.

Types of Communication according to MODE

  1. Verbal – Non-Verbal communication
  2. Visual communication

A message may be conveyed with these types. Though communication is often thought of as verbal, the non-verbal mode is equally essential as it enhances one’s message.

Verbal-Non-Verbal Communication  Effective communication calls for blending of these two types. Ex. Door-to-door salespersons who demonstrate product knowledge can only be effective if they know how to properly punctuate what they say with proper gestures and facial expressions.

Visual Communication  Uses visuals to convey information and/or messages  It can be achieved through digital mode or text.

 It now occupies an important place in any work environment.  How these symbols are interpreted is very crucial in visual communication. There are some instances when visual comm is classified under non-verbal communication (persuasive communication). Ex. Signs, symbols, emojis, infographics, photos, presentations, videos, etc.

Use Big Images To Show Your Ideas

Types of Communication according to CONTEXT

  1. INTRAPERSONAL Communication
  2. INTERPERSONAL Communication
  3. EXTENDED Communication
  4. ORGANIZATIONAL Communication
  5. INTERCULTURAL Communication 1. INTRAPERSONAL COMMUNICATIONLatin; INTRA – within or insideIntrapersonal communication means talking to oneself.  Other labels include: self or inner talk, inner monologue, or inner dialogue, self- verbalization or self-statement

Reasons for Intrapersonal Comm:

  • Boost confidence when nervous to speak in front of an audience;
  • Apprise yourself that you performed
  • a good job; and
  • Console yourself that you did a task poorly.

Self-talk can be advantageous as it can enable you to practice what you ought to say in times when you lack the motivation and confidence to speak. As you respond to life’s challenges, you may also find yourself verbalizing your thoughts and feelings. It is then important to introspect, you are able to improve on your decisions in life and likewise enhance your self-worth as a person.

  • You got this!
  • Do I really wanna do this?
  • Well done, YOU!
  • You’ve come a long way. Nice! 2. INTERPERSONAL COMMUNICATIONLatin; INTER – between, among or together

Interpersonal communication means an interactive exchange  Also known as group communication

However, as interpersonal comm occurs, a transaction doesn’t necessarily take place since it can only be a simple interaction such as – greeting, getting to know a person, or ordinary conversations that happen between or among the interactants. This may occur in dyads or small groups also known as group communication.

A communication is interpersonal when --

  • it is meant to establish or deepen one’s relationship with others.
  • Interpersonal talks are meant for maintaining social relationships, transactional talks aim to accomplish or resolve something at the end of the conversation.

Interpersonal – social relationships – characterized by less seriousness & formality Transactional - objective is to achieve something at the end of the conversation – more formal & profound

INTERPERSONAL COMMUNICATION

SPEAKER A: Hello! I’m KC Ramos. And you are?

SPEAKER B: Oh, I’m Miko Mendoza. Glad to meet you. How are you related to the debutante? SPEAKER A: She’s my cousin. Her mom and mine are sisters. How about you?

SPEAKER B: She was my high school classmate. I never met any of her cousins so it’s great to meet you now. SPEAKER A: Yes, same here. Nice meeting you too.

TRANSACTIONAL COMMUNICATION

SPEAKER A: Excuse me. Would you know how to get to the nearest mall?

SPEAKER B: Yes. In fact you may go there on foot or take a jeepney. It’s a 20 minute walk. Just turn left then

straight ahead. Jeepneys take the same route and it shouldn’t take you more than 10 minutes even with the traffic. SPEAKER A: Thank you very much. I think I will just take the public transport as I am running out of time. You’ve been really helpful.

EXTENDED COMMUNICATION

A communication is extended when --  It involves the use of electronic media. Messages are transmitted quickly.

Ex.  Television, radio, expanded to --- tele, audio or phone conferencing;  Video conferencing; skype calls;  E-conferencing (Webinars) – participants may not be physically present but are still able to track down the lectures and actively participate actively because of mass articulation and dissemination of information, allowing speakers to reach a wider group of listeners (ex. MOOC, Coursera)

 It is public in nature.  Language used may be more formal.  Your own thinking, behavior, and attitude may be influenced by other people and you may be persuaded to take views you hear.

It is important that you weigh and assess them against those beliefs that you hold onto so don’t get easily swayed by other people’s convictions.

ORGANIZATIONAL COMMUNICATION  The focus is on the role that communication plays in organizational contexts.  For an organization to be successful, a system of communication should be put in place.  A set of rules or standards for communication protocol should be made clear so that interaction patterns are established.