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Six sigma is a way to manage with data (in contrast to intuition or tradition) in a process of continuous improvement. Six Sigma is a disciplined, statistical-based, data-driven approach and continuous improvement methodology for eliminating defects in a product, process or service
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LEARNING OBJECTIVES
MEMBENTUK MANAJEMEN PROYEK
MENENTUKAN PROSES DAN TIME-LINE^17 ASSESSMENT & PROSES UMPAN BALIK FASE PENILAIAN (EVALUASI PERTAMA)
UMPAN BALIK
Benefit of Assessment and Feedback Clarify the problem Higher efficiency and effectivity Opportunity for improvement (strategic, operational and administrative) Incresing management and employee motivation Understanding organizational system Increasing employee morality 1 6 4 2 5 3
Observation Secondary Data Interview Questionaire