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MGMT 311 EXAM 1 2025 | ALL QUESTIONS AND
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Which of the following terms refers to a passive, destructive response to negative work events in which interest and effort in the job decline? --------- CORRECT ANSWER-----------------Neglect What is the definition of continuance commitment? ---------CORRECT ANSWER-----------------a desire to remain a member of an organization because of an awareness of the costs associated with leaving that organization Aklilu is rather quiet at his workplace. His only friend at work, Jennifer, quit the company a month ago. The _________blank model suggests that Aklilu is more likely to quit his job because Jennifer is no longer working in the same organization. ---------CORRECT ANSWER-----------------Social influence The set of actions that an employee performs to avoid the work situation that may eventually culminate in the employee quitting the organization is referred to as _________blank behavior. ---------CORRECT ANSWER------- ----------Withdrawal Courtney likes his job in the service department at Brown Aquatics, Inc., but mainly considers it a way to make good money while he pursues his acting career. He is never absent and rarely late, and he gives work his full attention while he is there, but he does not socialize much with the other employees. Courtney's attitude indicates that he has a(n) _________blank
contract with his employer. ---------CORRECT ANSWER----------------- Transactional The degree to which employees believe that the organization values their contributions and cares about their well-being is ---------CORRECT ANSWER-----------------Perceived organizational support Which type of workers possess low levels of organizational commitment but high levels of task performance and are motivated to achieve work goals for themselves, not necessarily for their company? ---------CORRECT ANSWER-----------------Lone wolves Which model of withdrawal has received the most scientific support? --------
- CORRECT ANSWER-----------------Progression model The _________blank model suggests that employees who have direct linkages with "leavers" will themselves become more likely to leave. --------- CORRECT ANSWER-----------------Social influence Lavell works for the City Planning office at Henderson. He feels overworked and dislikes his job, but he cannot quit because he needs the job to pay his new mortgage. What type of commitment does Lavell have? --------- CORRECT ANSWER-----------------Continuance commitment Over the past year, three of the best employees at Digital Devices Worldwide's corporate office have been lured away to competitors. On top of that, Gabija, the general manager of the sales department, has noticed that most employees come in, do their jobs, and leave. Digital Devices
The dimensions of psychological empowerment include all of these except ---------CORRECT ANSWER-----------------Needs Jerri and Manon work at Logistics of Love, a nonprofit designer of homeless shelters. Last month, Manon, newly hired on a temporary designing assignment, was asked by her supervisor to oversee the company's social media presence. Being new to using social media in a professional context, Manon is considering her efficacy. She talks to Jerri and other individuals who have been creating professional social media content for several years. Jerri takes pride in her work-related social media posts and always approaches company-based social media with total enthusiasm. Jerri tells Manon that she believes exerting a high level of effort will result in a successful performance in representing the company on social media. Which of the following best describes Jerri's belief about exerting a high level of effort? ---------CORRECT ANSWER----------------- Expectancy Jing designs, schedules, and launches the social media campaign for Sunnyvale Snacks. She seems to never take a break, she always talks about work, and she often reaches the end of the day wishing she could do more and not realizing how late it has gotten. Jing's behavior demonstrates the concept of ---------CORRECT ANSWER-----------------Engagement Alvin is the leader of a team of counselors at a camp for recovering addicts. He and his team have been asked to implement a new program, which on the surface looks much more difficult than what they have been doing. Before the program begins, Alvin feels he needs to give the members of his team a speech to help motivate them for the upcoming challenge. What is the first thing Alvin should do in his speech? ---------CORRECT ANSWER--- --------------remind team members of how they worked hard to successfully overcome challenges in the past
Which one of the following is an individual outcome of interest to organizational behavior researchers? ---------CORRECT ANSWER------------ -----Job Performance The scientific method begins with ---------CORRECT ANSWER----------------- A theory Which of the following is an accurate description of organizational behavior? ---------CORRECT ANSWER-----------------It is a field of study devoted to understanding the attitudes and behaviors of individuals and groups in organizations. Salma is a top salesperson who is highly regarded in her department for the ability to give verbal presentations to high-powered clients. This describes Salma's ---------CORRECT ANSWER-----------------Ability _____ are defined as a collection of assertions—both verbal and symbolic—that specify how and why variables are related, as well as the conditions in which they should (and should not) be related. --------- CORRECT ANSWER-----------------Theories Which of the following qualities of an organization adds to the value of its resources by making it inimitable? ---------CORRECT ANSWER----------------
- Its people Davit takes a personal location device with him whenever he goes hiking in the woods because the park ranger said it saves lives when a hiker
Transactional contracts are based on ---------CORRECT ANSWER------------ -----A narrow set of specific monetary obligations Which of the following is something a company could do to foster bonding and affective commitment? ---------CORRECT ANSWER-----------------Hold a weekly "employee appreciation" party Which of the following statements is an expression of continuance commitment? ---------CORRECT ANSWER-----------------My salary and benefits get us a nice house in our town. The cost of living would be higher in a new area. What is moonlighting? ---------CORRECT ANSWER-----------------The use of work time and resources to complete something other than job duties, such as assignments for another job Which of the following is a "hidden cost" of employee turnover? --------- CORRECT ANSWER-----------------Decreased morale Which of the following answer options is not one of the four primary responses to negative events at work? ---------CORRECT ANSWER---------- -------Withdrawal Geraldo is talking about his new job with his sibling. He says he likes this job better than his previous jobs because he feels respected and knows he is doing important work. He has always felt a need to feel this way at work,
and now he finally does. Geraldo is describing how his job meets his need for ---------CORRECT ANSWER-----------------Esteem Ike, Georgia, and Mike work at an ice producing facility in the same job classification. Ike arrives at work late, produces and loads fewer bags of ice than Georgia and Mike, and never volunteers to sweep up during his break, unlike the other workers. After talking to Georgia and Mike, Ike learns that, even though they have all been employed the same length of time, he is being paid two dollars more per hour than they are because they were hired through an outside personnel agency. According to equity theory, which of the following emotions is Ike likely to display? ---------CORRECT ANSWER-----------------Guilt Which of the following answer options is not one of the concepts of psychological empowerment? ---------CORRECT ANSWER----------------- Self-efficacy Which of the following is true of motivation? ---------CORRECT ANSWER--- --------------Motivation is a set of energetic forces that originates both within and outside an employee. Bernadette would like to generate intrinsic motivation in her employees because she feels it will ultimately lead to better performance. Which of the following outcomes would foster the intrinsic motivation she wants? --------- CORRECT ANSWER-----------------Skill development Blaze wants his workers to know they are doing something that makes a difference to the company. Blaze walks around among his employees and uses phrases such as "moving forward," "being on track," and "getting
Riku, a human resource (HR) manager, believes that his implementation of HR practices in the company is impeccable because he received the recommendations for these practices directly from the CEO. Which of the following philosophies is he relying on? ---------CORRECT ANSWER--------- --------Method of authority Which of the following correlations indicates a perfect positive relationship between two variables? ---------CORRECT ANSWER----------------- 1 Which of the following captures the specific actions that leaders take to influence others at work? ---------CORRECT ANSWER-----------------Leader styles and behaviors You are a new employee who wants to impress upon your manager how valuable you are to the company. According to the resource-based view, which of the following actions should you take? ---------CORRECT ANSWER-----------------Make unique, significant contributions to the company that most employees could not achieve. Which of the following is an example of meta-analysis? ---------CORRECT ANSWER-----------------Fionn combined several studies, each using different kinds of samples and measures, to determine the cause of employee turnover. Research on satisfaction, emotions, and team processes found in OB draws heavily from studies in ---------CORRECT ANSWER----------------- Social pyschology
Which of the following options is not a factor in the scientific method? ------- --CORRECT ANSWER-----------------Application is defined as a collection of assertions that specify how and why variables are related, as well as the conditions in which they should and should not be related. ---------CORRECT ANSWER-----------------Theory Which of the following group mechanisms summarizes how teams behave? ---------CORRECT ANSWER-----------------Team processes and communication syndrome is characterized by anger, depression, fear, distrust, and guilt that affects the employees who remain with an organization after a downsizing. ---------CORRECT ANSWER-----------------Survivor is a form of withdrawal in which employees appear to be working but are actually distracted by random thoughts or concerns. ---------CORRECT ANSWER-----------------Daydreaming Food, safety, and shelter are examples of ---------CORRECT ANSWER------ -----------Physiological needs Dominique is determined to sell her first million-dollar home for her real estate brokerage firm. She is certain that if she sells the home within sixty days, the broker will ask her to be the lead realtor for a new large
Mehdi use? ---------CORRECT ANSWER-----------------one that helps members understand their varying approaches to accomplishing tasks Of the Big Five, _________blank is the easiest to judge in zero- acquaintance situations. ---------CORRECT ANSWER----------------- Extraversion Damian supervises 20 people. When talking to employees in his office, he taps on his desk when he thinks people are talking too slowly, sighs loudly and often, constantly checks the time, and yells when asked even the most basic question. Those who work with Damian perceive him to be uptight, mean, anxious, and rude. These perceptions are primarily formed by Damian's ---------CORRECT ANSWER-----------------Personality Sofia is driven to finish something once she starts it. This often means she stays at work later than other workers, stays more focused when she is at work, and takes shorter breaks than everyone else. Sofia is a(n) --------- CORRECT ANSWER-----------------Accomplisment striver Which of the following scenarios describes a worker with a potentially neurotic personality? ---------CORRECT ANSWER-----------------Rory yells at Clay when he asks her how she is doing, and then brings him coffee an hour later. Together with cognitive ability, _________blank is a key driver of creative thought, as people with this trait excel at the style of thinking demanded by creativity. ---------CORRECT ANSWER-----------------Openness to experience
The day before Liam is to start an important assignment at work, he becomes nervous and moody. He would be the first to tell you that he feels insecure and unsteady when faced with challenges, and he is envious of those who appear to breeze through life. In the context of the Big Five taxonomy, the personality dimension _________blank would best describe Liam. ---------CORRECT ANSWER-----------------Neuroticism The Big Five dimension neuroticism is synonymous with ---------CORRECT ANSWER-----------------Negative affectivity Abby flunked the midterm and tells everyone it is the teacher's fault. She did not study because she knew it would just be a waste of time. After all, she knew the "teacher had it in for her." Abby demonstrates a(n) --------- CORRECT ANSWER-----------------External locus of control The Big Five dimension _________blank is occasionally called by its flip side: "emotional stability" or "emotional adjustment." ---------CORRECT ANSWER-----------------Neuroticism Amrita's psychology curriculum required her to study an individual's personality type using the process of interviewing. She selected Micah, her brother's roommate, as her test subject. The highlighted points of her research were that Micah is a law graduate and a musician in his spare time. He is an independent person who paid his own way through law school, and his friends sometimes get annoyed with his impulsive behavior. According to the RIASEC model, Amrita classified Micah under the _________blank type of personality dimension. ---------CORRECT ANSWER-----------------Artistic
The resource-based view of organizations suggests that a resource is more valuable when it is ---------CORRECT ANSWER-----------------Inimitable According to the resource-based view of organizations, people are inimitable because they ---------CORRECT ANSWER-----------------make many small decisions that cannot be replicated by other organizations. A study shows that the high turnover rate at a company is caused only by the domineering attitude of a middle manager. What criteria of causal inference does this example show? ---------CORRECT ANSWER-------------- ---No alternative explanation exists for the correlation. Which of the following statements about the resource-based view of organizations is accurate? ---------CORRECT ANSWER-----------------It describes what makes resources capable of creating long-term profits for the firm. Clementine, Valeria, and Davud are coworkers at Streambanks, Inc. All three have worked at Streambanks for five years now. One day while eating lunch together, Clementine remarks that she heard their colleague Sabrina recently quit and went to work for a competitor. Each of the three has a different opinion about Sabrina's leaving, and they all have their own reasons for continuing to stay at Streambanks. Davud remarks that it is not worthwhile for him to leave like Sabrina because he has put in the time and hard work for a promotion. If he left for another company, he would not likely get this opportunity again soon. Which type of commitment is Davud exhibiting? ---------CORRECT ANSWER-----------------Continuance Flawless Semiconductors recently merged with a large multinational company, Marble Associates. The new management made many changes.
They decided to move the bulk of manufacturing overseas and cut the marketing department in half. They also restructured the research and development branch. The result was massive reorganization at every level, along with major downsizing that affected almost 20 percent of the Flawless workforce. Due to the downsizing, Rio and Shanda lost their jobs, but their colleague Jordan was able to keep hers. Which statement about the friends is most likely true two months later? ---------CORRECT ANSWER-----------------Rio and Shanda, in new jobs, experienced less work-related stress overall than Jordan, who felt depressed by the changes. adjustment, the extent to which expatriates have difficulty socializing and interacting with members of the host culture, can affect the level of organizational commitment in global organizations. ---------CORRECT ANSWER-----------------Interaction When employees engage in _________blank, they use work time and resources to complete something other than their job duties, such as assignments for another job. ---------CORRECT ANSWER----------------- Moonlighting Jamar continually breaks off from his assigned tasks to check sports news or check his friends' social media updates. He is engaging in --------- CORRECT ANSWER-----------------cyberloafing, which is a type of psychological withdrawal. Which of the following terms refers to the work and nonwork forces that bind us to our current employer? ---------CORRECT ANSWER----------------- Embeddedness
ANSWER-----------------give employees honest evaluation scores based on their performance, good or bad is the person who seems to provide an intuitive frame of reference for judging equity. ---------CORRECT ANSWER-----------------Comparison other Loralie feels guilty. She spends much of her day goofing around and never gets caught. However, if Mona, who works at the next desk, replies to her or says anything, their boss seems to magically show up, and Mona gets reprimanded for wasting time. According to equity theory, which of the following scenarios would be the most productive way for Loralie to get rid of her guilt? ---------CORRECT ANSWER-----------------stop goofing off and remain as focused as Mona Gina has been hired by Dr. McKinnon to oversee a fast-paced, innovative oral surgery office. It is a highly difficult but well-paid job. Gina believes she has the skills and experiences to easily handle the job and improve the efficiency of the office. Gina's belief in her capabilities is known as --------- CORRECT ANSWER-----------------Self-efficacy To foster goal commitment, a manager may use the _________blank strategy to aid employees if they struggle to attain a goal. --------- CORRECT ANSWER-----------------Support Incusafe is a venture capital firm that helps finance small businesses. New hires at the firm are given a project worth $100,000 to work on with minimum interference from the senior associates. The project has a large scope for innovation and creation. What is management attempting to use as a motivator for the new hires? ---------CORRECT ANSWER----------------- Self-determination
Negative affectivity is a ---------CORRECT ANSWER----------------- dispositional tendency to experience unpleasant moods such as hostility, nervousness, and annoyance. Author Gretchen Rubin offers an additional taxonomy of personality in which _________blank are people who push back on outer expectations and struggle with inner expectations. ---------CORRECT ANSWER------------ -----Rebels ________blank examines the impact of culture on the effectiveness of various leader attributes, behaviors, and practices. ---------CORRECT ANSWER-----------------GLOBE Peter administers an integrity test to all job applicants at Greenwares, a regional chain of lawn and garden supplies. Nina, another Greenwares employee, tells Peter several applicants confided that they faked some of their answers. What should Peter do? - --------CORRECT ANSWER----------- ------Nothing; faking is common and does not influence the correlation between scores and performance. Author Gretchen Rubin provides a different taxonomy of personality, including _________blank, who are people who embrace both outer expectations and inner expectations. ---------CORRECT ANSWER------------ -----Upholders Chance lives in Louisiana on a houseboat that requires frequent maintenance. Chance is good at carpentry and electrical work. According
