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Chapter 6 Group Structure, Lecture notes of Social Psychology

Group Dynamics Fifth Edition Forsyth

Typology: Lecture notes

2017/2018
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Chapter 6: Group Structure
group structure—the underlying pattern of roles,
norms, and networks of relations among
members that define & organize the group
norms defined and regulated members’ action
*Despite widespread differences among groups, all share a
common structural core: examining group structures is like
studying an individual’s personality
NORMS
*Norms are the emergent, consensual standards that regulate
group members’ behaviors. They are emergent, in that they
develop gradually during the course of interaction among
members—in some cases through deliberation and choice but
often only gradually as members actions align. They are also
consensual because norms are shared rules of action; norms
are social standards that are accepted by a substantial
proportion of the group.
prescriptive norm A consensual standard that identifies
preferable, positively sanctioned behaviours
// define the socially appropriate way to
respond in a social situation
Ex. “Food should be shared equally,” “Those who are not
injured should work to help those who are injured,” and
“Follow the orders of the leader,”
proscriptive norm A consensual standard that identifies
prohibited, negatively sanctioned behaviours
// ; they define the types of actions that
should be avoided if at all possible
Ex. “Do not urinate inside the airplane” and “Do not take more
than your share of food and water.”
descriptive norm A consensual standard that describes
how people typically act, feel, and think in a
given situation.
Ex. In a business group, for example, most people arrive for
the meeting on time. Very few people fall asleep during the
meeting. Most people clap when the speaker finishes.
injunctive norm An evaluative consensual
standard that describes how people
should act, feel, and think in a given
situation rather than how people do act, feel,
and think in that situation.
*People who do not comply with descriptive norms may be
viewed as unusual, but people who violate injunctive norms
are negatively evaluated and are open to sanction by the
other group members. // those who failed to do their fair
share of work were criticized by the others, given distasteful
chores, and sometimes even denied food and water
Simple behaviors such as choice of clothing (“Wear
shoes in public”), manners (“Do not interrupt others”), and
conventions of address (“Call the professor Dr.’”) reflect
norms, but so do general societal principles of fairness (“Help
others when they are in need”), morality (“Do not lie to
members of the group”), and value (“Work hard for the
group”).
The Development of Norms
*norm emergence process by taking advantage of the
autokinetic (self-motion) effect: when people made their
judgments in groups, their personal estimates blended with
those of other group members
*Over time, individuals with the highest and lowest estimates
revise their judgments to match the group average.
*Sherif confirmed that norms emerge, gradually, as group
members’ behaviors, judgments, and beliefs align over time.
The Transmission of Norms
*even though the other group members were no longer
present, the individuals retained the group norm
internalized the norm
*researchers gave groups feedback that suggested that their
norm about how decisions should be made was causing them
to make errors, but this negative feedback did not reduce the
norm’s longevity across generations Because norms tend to
resist revision, some group’s norms may seem pointless and
arbitrary rather than reasonable and functional
pluralistic ignorance When members of a group privately
vary in outlook and expectations, but publicly they all act
similarly because they believe that they are the only ones
whose personal views are different from the rest of the group
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Chapter 6: Group Structure

- group structure —the underlying pattern of roles, norms, and networks of relations among members that define & organize the group - norms – defined and regulated members’ action *Despite widespread differences among groups, all share a common structural core: examining group structures is like studying an individual’s personality NORMS *Norms are the emergent, consensual standards that regulate group members’ behaviors. They are emergent , in that they develop gradually during the course of interaction among members—in some cases through deliberation and choice but often only gradually as members’ actions align. They are also consensual because norms are shared rules of action; norms are social standards that are accepted by a substantial proportion of the group. - prescriptive norm – A consensual standard that identifies preferable, positively sanctioned behaviours // define the socially appropriate way to respond in a social situation Ex. “Food should be shared equally,” “Those who are not injured should work to help those who are injured,” and “Follow the orders of the leader,” - proscriptive norm – A consensual standard that identifies prohibited, negatively sanctioned behaviours // ; they define the types of actions that should be avoided if at all possible Ex. “Do not urinate inside the airplane” and “Do not take more than your share of food and water.” - descriptive norm – A consensual standard that describes how people typically act, feel, and think in a given situation. Ex. In a business group, for example, most people arrive for the meeting on time. Very few people fall asleep during the meeting. Most people clap when the speaker finishes. - injunctive norm – An evaluative consensual standard that describes how people should act, feel, and think in a given situation rather than how people do act, feel, and think in that situation. *People who do not comply with descriptive norms may be viewed as unusual, but people who violate injunctive norms are negatively evaluated and are open to sanction by the other group members. // those who failed to do their fair share of work were criticized by the others, given distasteful chores, and sometimes even denied food and water Simple behaviors such as choice of clothing (“Wear shoes in public”), manners (“Do not interrupt others”), and conventions of address (“Call the professor ‘Dr.’”) reflect norms, but so do general societal principles of fairness (“Help others when they are in need”), morality (“Do not lie to members of the group”), and value (“Work hard for the group”).  The Development of Norms *norm emergence process by taking advantage of the autokinetic (self-motion) effect: when people made their judgments in groups, their personal estimates blended with those of other group members *Over time, individuals with the highest and lowest estimates revise their judgments to match the group average. *Sherif confirmed that norms emerge, gradually, as group members’ behaviors, judgments, and beliefs align over time.

 The Transmission of Norms

*even though the other group members were no longer present, the individuals retained the group norm  internalized the norm *researchers gave groups feedback that suggested that their norm about how decisions should be made was causing them to make errors, but this negative feedback did not reduce the norm’s longevity across generations  Because norms tend to resist revision, some group’s norms may seem pointless and arbitrary rather than reasonable and functional

- pluralistic ignorance – When members of a group privately vary in outlook and expectations, but publicly they all act similarly because they believe that they are the only ones whose personal views are different from the rest of the group

ROLES

  • roles : coherent sets of behaviors expected of people in specific positions within a group or social setting *people can fulfill the same role in somewhat different ways, and so long as they do not stray too far from the role’s basic requirements  e group can replace members who repeatedly fail to play their part within the group

 Role Differentiation

*even without a deliberate attempt at creating a formal group structure, the group will probably develop an informal role structure

- role differentiation – An increase in the number of roles in a group, accompanied by the gradual decrease in the scope of these roles as each one becomes more narrowly defined and specialized. *rapid proliferation of roles is typical of groups facing difficult problems or emergencies Types of Roles - task role – Any position in a group occupied by a member who performs behaviors that promote completion of tasks and activities, such as initiating structure, providing task-related feedback, and setting goals (task-oriented  rationing of food supplies, organized work squads, others obey leader) - relationship role – Any position in a group occupied by a member who performs behaviors that improve the nature and quality of interpersonal relations among members, such as showing concern for the feelings of others, reducing conflict, and enhancing feelings of satisfaction and trust in the group (interpersonal and emotional need  cheer up survivors, become positive and friendly) *A group may need to accomplish its tasks, but it must also ensure that the interpersonal and emotional needs of the members are met. For a group to survive it must meet… (1) : The group must accomplish its tasks (2) relationships among members must be maintained Why Differentiation? * few individuals can simultaneously fulfill both the task and the relationship needs of the group >Those who took on a task role (labeled the “idea man”) offered mostly suggestions and expressed opinions. >Those who gravitated to the relationship roles (labeled the “best-liked man”) showed solidarity, more tension release, and greater agreement with other group members. * Subsequent work suggests that this division of task and relationship roles is more likely when a group is experiencing conflict about its goals  Group Socialization *individuals often seek particular roles in groups, but the group may not permit them to occupy these roles - group socialization – A pattern of change in the relationship between an individual and a group that begins when an individual first considers joining the group and ends when he or she leaves it. (individuals are often asked to take on roles that they would prefer to avoid) * group socialization is a mutual process; through assimilation, the individual accepts the group’s norms, values, and perspectives, and through accommodation, the group adapts to fit the newcomer’s needs *the belief that one is a newcomer who will be treated differently by the old-timers can act as a self-fulfilling prophecy: Just thinking of oneself as a newcomer caused

prevent employees from occupying positions that can create role conflict (4) Managers and the leaders of groups should also be mindful of the characteristics of the members of their groups and be careful to maximize role fit when selecting members for particular tasks INTEMEMBER RELATIONS

- social network analysis (SNA) – a set of analysis procedures used to describe the structure through graphic representations and through mathematical procedures that quantify these structures. (a) a focus on the structures of social groups and on linkages among group members in particular; (b) the systematic measurement of these structures; (c) the use of graphics to represent these structures; (d) the application of statistical and mathematic procedures to quantify these structures Groups as Networks

  • density – the degree of connectedness of group’s members, as indexed by the number of actual ties linking members divided by the number of possible ties. Individuals in Networks
  • Unlike sociocentric indexes, which yield a single value for the entire network (or a portion of the network), egocentric indexes have a value for each actor - degree centrality – the number of ties between group members; the group’s degree centrality is the average of the direct connections among group members. - outdegree – For nonsymmetric data, the number of ties initiated by the individual. - indegree – For nonsymmetric data, the number of ties received by the individual - betweenness – The degree to which a group member’s position in a network is located along a path between other pairs of individuals in the network. - closeness – The distance, in terms of ties, of an individual from all others in the network.  Status Networks - status differentiation – The gradual rise of some group members to positions of greater authority, accompanied by decreases in the authority exercised by other member
  • lines of group authority became hierarchical and centralized, rather like the pyramid-shaped organizational charts of formally organized groups such as businesses and military organizations Claiming Status *Members of these social groups compete for status, for the individual at the top of the hierarchy—the so-called alpha male or female—enjoys greater access to the group’s resources. These high-ranking members maintain their position by threatening or attacking low-ranking members, who in turn manage to avoid these attacks by performing behaviors that signal deference and submissiveness - pecking order – A stable, ordered pattern of individual variations in prestige, status, and authority among group members. *Humans rarely snarl at one another to signal their status, but they do use such nonverbal cues as a firm handshake, an unwavering gaze, a relaxed but poised posture, or an unsmiling countenance to let others know that they should be respected // People also seek status by speaking clearly and loudly, whereas those who speak softly and pepper their comments with nervous giggles are afforded less authority *Group members who seem angry are thought to be more influential and accorded higher status, whereas those who seem sad are thought to be lower in status *A person seeking high status would be more likely to (1) tell other people what they should do, (2) interpret other people’s statements, (3) confirm or dispute other people’s viewpoints, and (4) summarize or reflect on the discussion *Group members also assert their authority over the group by interrupting other speakers frequently Perceiving Status *The young man displayed characteristics and actions that he felt would earn him status, but because these claims did not match the group members’ intuitive beliefs about who deserved status, his bid for authority failed Expectations-states Theory

- expectation-states theory – An explanation of status differentiation in groups which assumes that group members allocate status to group members judged to be competent at the task at hand and to group members who have qualities that the members think are indicators of competence and potential. (observing status characteristics of one another – personal qualities indicative of ability or prestige) - specific status characteristic – In status characteristics theory, task-specific behavioral and personal characteristics that people consider when estimating the relative competency, ability, and social value of themselves and others. (basis may be on strength, determination, health, and maturity. ) - diffuse status characteristic – In status characteristics theory, general personal qualities such as age, race, and ethnicity that people consider when estimating the relative competency, ability, and social value of themselves and others. *specific status and diffuse status characteristics usually command more authority than those who lack status-linked qualities

  • (1) group member X displays specific and diffuse status characteristics, (2) group members form higher expectations about X’s capabilities, and (3) group members allow X to influence them Status Generalization - status generalization – Group members let general status (i.e., diffuse status) characteristics influence their expectations, even though these characteristics may be irrelevant in the given situation
    • The tendency for individuals known to have achieved or been ascribed authority, respect, and prestige in one context to enjoy relatively higher status in other, unrelated, context (e.g., a celebrity who exercises influence in a group even though this diffuse status characteristic is not relevant in the current group context). - solo status – The state of being the only group member who is a representative of a specific social category in an otherwise homogenous group (e.g., a man in an otherwise all female group).
      • If a solo woman in an otherwise all-male group remains actively involved in the group by asking questions, the negative effects of her solo status are eliminated *When men who deliberately adopted either a cooperative, friendly interaction style or an emotionally distant, self- absorbed style joined otherwise all-female groups, they achieved high status no matter what style they exhibited *External authorities can also undo unfair status generalizations by explicitly stressing the qualifications of women and minorities or by training group members to recognize their biases  Attraction Networks - attraction network – Patterns of liking/disliking, acceptance/rejection, and inclusion/exclusion among members of a group Sociometric Differentiation *tendency to react to one another on a spontaneous, affective level imparts a unique quality to human groups - status differentiation – results in a stable ordering of members from least liked to most liked
        • The development of stronger and more positive interpersonal ties between some members of the group, accompanied by decreases in the quality of relations between other members of the group. Reciprocity , or mutual liking, is a powerful tendency in most settings; as noted in Chapter 4, it has been documented repeatedly in a variety of groups, including football teams, police squads, psychotherapy groups, and classroom groups. Vizintin liked Canessa, and Canessa liked Vizintin in return Transitivity is the passing of a relationship from one element to the next: If person A likes person B, and B likes C, then the structure is transitive if A likes C as well. In the Andes group, for example, Canessa liked Mangino, Mangino liked Vizintin, and, in confirmation of transitivity, Canessa liked Vizintin.

 Social Structures and Iteractions (SYMLOG)

  • Systematic Multiple Level Observation of Groups (SYMLOG)
  • Robert Bales’s theory and observational system which assumes that group activities can be classified along three dimensions (dominance versus submissiveness, friendliness versus unfriendliness, and acceptance versus nonacceptance of authority) and that groups are more effective when these three aspects of the group align. ■ (^) U p versus D own, or dominance/submissiveness: Is this member active, outgoing, and talkative, or passive, quiet, and introverted? ■ P ositive versus N egative, or friendliness/unfriendliness: Is this member warm, open, and positive or negative and irritable? ■ F orward versus B ackward, or acceptance of the task- orientation of the established authority/ non-acceptance of authority: Is this member analytic and task-oriented or emotional, untraditional, and (in some cases) resentful? *SYMLOG, by taking into account role, status, and attraction, yields an integrative and in-depth picture of the organization of groups *SYMLOG is a powerful conceptual and methodological tool that provides a clearer understanding of the unseen group structures that underlie recurring patterns of interpersonal behaviors in groups.