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This reflection assignment document by daniela mae c. Pangan, a student of hospitality and tourism management at tarlac state university's college of business and accountancy, discusses her experiences and learnings during her observation and participation in front office operations. Insights into the daily tasks and customer service skills required in a front office setting.
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Republic of the Philippines Tarlac State University College of Business and Accountancy HOSPITALITY AND TOURISM MANAGEMENT Villa Lucinda Campus, Tarlac City
Front Office Operation HM PE 1 Submitted to: Dr. Criselda A. Tonelada, CHE Professor and Chairperson, HTM Department Submitted by: Daniela Mae C. Pangan Student (HM 2-B) Date of Submission: Aug 21, 2022
